Privacy policy

🔒 Privacy Policy – SilverOdishi

At SilverOdishi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or make a purchase from us.

By accessing or using our website (www.silverodishi.com), you consent to the practices described in this policy.

📌 1. Information We Collect

We may collect the following personal information:

  • Personal Details: Name, email address, phone number, billing/shipping address
  • Payment Information: Credit/debit card details or UPI information (processed securely via third-party gateways)
  • Account Information: Login credentials, order history, and wishlist items
  • Communication Data: Feedback, reviews, or queries you submit to us
  • Device and Usage Data: IP address, browser type, location, cookies, and pages visited

✅ 2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders
  • To send order confirmations, invoices, and shipping updates
  • To provide customer support and respond to queries
  • To personalize your shopping experience
  • To send promotional offers or updates (only if you opt-in)
  • To detect fraud, secure transactions, and comply with legal obligations

 

🔐 3. Data Protection & Security

  • All personal information is stored securely on encrypted servers.
  • Payment information is processed via secure payment gateways; we do not store card details.

 

📤 4. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

  • Trusted third-party logistics partners for delivery
  • Payment gateway providers for transaction processing

✉️ Contact Us

If you have any questions or concerns about our privacy practices, please contact:

📧 silverodishi@gmail.com
📞 +91-9136162695